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Sales information

 

Monterrey Coffee Express
Traditional Brewed Coffee Quality
Using Innovative Technology!

General Information and Sales Tips

Coffee Market

For the past 9 months commodity green coffee prices have been extremely low. However, to maintain our rigid quality standards we must pay premium prices for better grades of coffee.

Do not expect coffee prices to remain at the same levels. Coffee producing countries throughout the world are implementing retention programs to force an artificial market shortage and drive market prices above actual production costs. Market analysts are seeing political pressures being applied to ease tension among growers that will probably result in increased costs before Central American mild coffees are harvested in the autumn. We will keep you informed about changes in market conditions that will effect product pricing.

Equipment News

Good news! The shelf stable coffee concentrate is taking hold in the industry. A positive indication of this fact is the development of significantly improved equipment. Bunn's recent entry into the market is another indicator of how far we have come. The one item still missing from all manufactures, except Karma, is a small, inexpensive, low profile dispenser. We have been told that several manufacturers at this years NRA show will unveil smaller, less expensive equipment.
Listed below are all of the manufactures we are aware of at this time:

 

Coffee Inns 800-528-0552 Stu Kaner
Grindmaster 800-695-4500 Larry Johnson
ICI 800-854-1177 Joe Markow
Karma 800-558-9565 Jerry Scheiber
K-Way 800-622-9163 John Hinney
Wunder Bar 707-448-5151 Andy Clark
Bunn-O-Matic
A leading company in brewed coffee equipment is developing equipment for shelf stable concentrate. The prototype has been shown and the first production units are expected for testing in the early summer.


Installation Tips

Survey your customer's facility and traffic patterns to make certain you have the correct equipment to meet their needs.

All equipment manufacturers provide literature that specifies the correct power and water requirements for your installation. Make sure the proper utilities are available for your installation requirements.

** Regardless of the water conditions, you need to install a high quality water filter to take out impurities that effect taste and odor. Frozen competitors (Douwe Egberts & Lykes) have filters on all of their equipment.

When first purchased, most roast and ground coffee makers come equipped with an inexpensive in-line filter to help over come the problem of bad water. The problem is not as severe with roast and ground processing because the coffee filters and coffee grinds help to filter out some of the impurities in the water.

Please Remember!!
85 + 1 =
85 parts water to 1 part coffee
Bad water (85 parts) will produce bad coffee (1 part)

Sales Calls

When competing against traditional ground coffee products you must determine how strong a cup of coffee you are sampling against.

**Remember ground coffee is offered in a variety of strengths. Example: Standard fractional packs for 60 oz. pots can be 1Ľ oz. - 2˝ oz. All of these sizes will make a 60 oz. pot of coffee.

Urn packs (3 gallon urns) will range from 6˝ oz. (high yield grinds) to 14 oz. (regular grinds).

When you compete against other shelf stable or frozen concentrates you have to check the reconstituted strength being used by your competitor before you do the sampling.

How Do You Make A Successful Sales Call With So Many Variables?
 

Plan ahead by knowing your competition (Coffee strength, pack, yield, cost, etc.)
Try to present your coffee with an upscale ambiance to denote quality.
Use air pots or a high quality thermos to present your product (Your coffee will stay hot for up to 6 hours in a good air pot or thermos bottle).
Reconstituting to 1000 parts per million of solids in the finished product will generally cover the market spectrum. It may be a little bit strong or slightly weak for some customers, but the taste will not be offensive. When measuring soluble solids, be sure to measure water solids before reconstituting. There must be 1000 PPM of coffee solids (Example: If the water tests for 150 PPM of solids - the total PPM setting must be 1150 to have coffee at 1000PPM).
 
 
**MAKE SURE YOU ARE PREPARED**

In Your Sample Case You Should Have:
 

Sugar packs
Sugar Substitute Packs
Cream Packs
Plastic Stir Sticks or Spoons
Paper Cups - lined - NOT STYROFOAM
Napkins
Solids Meter

**Always have the customer sample coffee the way they normally drink coffee. If they do not drink black coffee - yours will not taste good black (etc.).

**Take two blends: Two blends give you another alternative to present without forcing a lot of choices. Your sales process should become easier with one alternative. (I usually do not take Decaf)
Pricing / Costs

When you consider the cost per cup of shelf stable coffee concentrate, there are many variables to consider.

a. Competing against other concentrates
 

Look at the whole picture.
There are many different ratios, packs and yields and solids per yield.
Do not look at the case cost - get to the bottom line - determine the cost per finished ounce, then the cost per finished cup.

b. Competing against ground roast
 

Again look at the whole picture.
The real waste and impact of left-over, or stale brewed coffee.
The cost of filters.
Employee theft of fractional pack coffee is a serious problem.
Brewing time.
Convenience.
Bottom line cost when factoring all of these points.
What is the real finished cost per once?
What is the real finished cost per cup?

**The industry standard for coffee is a 6 - oz. cup, with 5 - oz. of coffee.

Quality

MCP processes fresh roasted beans ground to our specifications.

Monterrey Coffee Express products are coffee and water, NO PRESERVATIVES.

There are 52% coffee solids in the 85+1 concentrates.

Note - Ground coffee, Douwe Egberts (frozen), and Lykes (frozen) have no preservatives.
 

The coffee concentrate market is over $700,000,000 annually.
Make sure you are positioned to get your share of this new and vibrant market.
Sell quality, convenience, cost effectiveness, and high volume delivery capability with Café Supremo Liquid Roast Coffee programs.

Remember: Programs sell, products don't! Push the program advantages!

Call us for any sales assistance you might need!